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Clients Questions
General Question
If you are considering retaining the services of a private investigator, you may want to know some background information regarding how you would go about choosing a reputable one. Here are a few frequently asked questions about private investigators and their answers.
A private investigator is a person who has been specially trained in the field of investigation. The job of a private investigator is to get information and evidence needed by clients for various reasons. They are trained to get things done in a particular manner which benefits the clients. A private investigator’s job is normally done very discreetly and confidentially using various ways to get the job done. This is a very broad field with many different areas to cover. It is an area of expertise that requires specialist training, special skills and techniques and an abundance of the necessary knowledge.
Private investigators are retained by a wide variety of clients, including:
Individuals who need help with matters such as child custody disputes, missing persons, infidelity concerns, or background checks on potential roommates or caretakers.
Attorneys and law firms seeking to gather evidence for civil or criminal cases, locate witnesses, serve legal documents, or perform asset searches.
Businesses and corporations that require corporate due-diligence, employee background screenings, internal investigations into theft or fraud, competitive intelligence, or intellectual property protection.
Insurance companies investigating suspicious claims, verifying the circumstances of accidents, or uncovering fraudulent activity.
Private investigators perform a range of investigative services tailored to each client’s needs, including but not limited to:
Surveillance: Covertly observing individuals or locations to document activities, movements, and interactions, using video, photography, and detailed logs.
Background checks: Compiling information on an individual’s criminal history, employment, education, financial standing, and social media presence.
Locating persons: Tracing missing persons, debtors, or beneficiaries by leveraging databases, public records, and on-the-ground inquiries.
Asset searches: Identifying real estate holdings, bank accounts, vehicles, and other assets for litigation or debt-recovery purposes.
Undercover operations: Posing as employees, customers, or acquaintances to infiltrate organizations or social circles to gather firsthand evidence.
Digital forensics and cyber investigations: Recovering deleted data, analyzing computers or mobile devices, and tracing online activity patterns.
A licensed private investigator brings specialized training, legal knowledge, and access to resources that most individuals lack:
Access to restricted databases: Investigators subscribe to proprietary databases (e.g., credit, motor-vehicle, utility, and corporate filings) to obtain information unavailable to the general public.
Surveillance expertise: They know how to conduct tailing and stakeouts without detection, maintain chain of custody for evidence, and produce admissible video/photo documentation.
Legal compliance: Investigators understand the nuances of privacy, trespass, and wiretap laws, ensuring their methods and findings hold up in court.
Professional networks: They have established contacts—such as forensic accountants, attorneys, process servers, and local informants—who can expedite investigations.
Analytical skills: Trained to piece together disparate bits of information, identify patterns, and develop leads more efficiently than an untrained individual.
Absolutely. Private investigators and law enforcement serve different but complementary roles:
Supplemental evidence gathering: While police focus on criminal violations, investigators can collect additional civil or personal-jurisdiction evidence (for family court, insurance claims, or civil lawsuits).
Speed and discretion: Investigators often work more quickly and discreetly than overburdened police departments, allowing you to progress your case without public exposure.
Client-driven focus: PIs work directly for you, tailoring their approach to your priorities—whether that’s minimizing collateral damage in a divorce case or expediting service of process.
No jurisdictional constraints: PIs can often cross county or state lines without the interagency protocols that can slow police investigations.
Using a private investigator does not interfere with any ongoing police inquiry; rather, it can strengthen your position by providing evidence or information the police may not pursue.

